Brent is definitely my go-to computer genius and lifesaver. Although I'm on the East Coast (NC), it makes no difference; his expertise in solving all my issues has been extraordinary. I am a senior citizen and not very tech savvy; I have been browser-hacked; had problems with virus and other attacks and Brent has cured them all (plus lowered by stress level to zero) :-) He is prompt, big-time patient with all my queries and limited tech knowledge; has handled everything with professionalism, patience, integrity, and humor! So grateful that he was recommended; he more than meets high criteria standards!
Brent, The Office Assistant, has been an incredible help to me. I have had tons of issues because I am not tech-savvy; my areas of expertise do not lie in the arena of computerese. Although he is on the West Coast and I on the East Coast, with today's technology it makes no difference. My computer was browser-hacked, then hacked again, and Brent carefully, patiently, and wonderfully solved every issue. His response time is rapid, his integrity is unparalleled, and his rates are VERY reasonable, thus insuring no stress or worry to contact him whenever needed. He has definitely made my life easier and stress free. Forget calling Ghostbusters, call Brent instead!!
Being 67 I don't speak computer, but Brent does. I had to buy a new printer which spoke a language that I didn't understand, called Brent in the morning he was here in the afternoon and fixed all my issues. I needed a secure system, printer hookup with WIFI capabilities and improved software. He was here on time spent over an hour but charged me for only one hour what a deal. If you want an on time, honest and knowledgable tech, call Brent.
Brent Dickinson purchased and installed new computers and associated peripherals for my wife and I. Top notch response, technical expertise and customer service beyond the best. I had some "getting acquainted" questions later and he jumped on these real time with immediate answers and coaching that took away my cobwebs within minutes. Subsequently moved and needed assist in setting up in new location in GV. Brent was on the scene right away and got my wife and I back in business within an hour. In every respect, Brent has raised the bar in total customer service way beyond my level of expectation, all at a very reasonable rate! Don't look further! Brent Dickinson is your man!!
Brent Dickinson of The Office Assistant has been helping me with my computer for over 2 years. Not only does Brent excel in the type of computer assistance one would expect from an IT professional, he goes above and beyond what is asked. My 89 year old uncle in Germany decided he wanted to learn how to use a computer. Brent helped research the computer, and while I was visiting my uncle, Brent used remote support software to modify my uncle's computer to make it easier for my uncle with poor eyesight; Brent added additional virus protection software, programmed the new mouse, enlarged the icons and duplicated them in the bottom tray, programmed the computer for ease of access to frequently used websites and to automatically translate webpages, added remote support software so I could access my uncle's computer from my home -- he did this all from his office in California. He is responsive, he takes the time to explain what he is doing and why. In my eyes, this was above and beyond the services IT folks usually offer. If Brent cannot help, he is honest about it; I totally trust him with my computer and confidential files. In a word, Brent is extraordinary and I highly recommend him when you need help with your computer.
I would highly recommend Brent, not only did he do a great job fixing my computer, he came to my home and picked it up then when he was finished he returned it. I couldn't believe how much Brent charged I expected to pay twice as much.
Brent at The Office Assistant has been our tech go-to guy for a number of years. We have had nothing but good experiences with his service. For example, we have never waited more than a few hours for a response from him, often actually appearing at our business in a matter of hours. We use three computers daily which operate flawlessly thanks to his expertise and efficiency keeping them in top trim. As a tech service center, he is a breath of fresh air after years of frustration with other providers. We also love his rates.
My computer had completely stopped working. First, it was not re-starting properly and then it got to the point where it would just barely turn on. I could not do anything and had no idea where to start. I was going to have to take it to a shop. The Office Assistant was able to get into my computer, find the problems and clean it up and install/recommend new anti virus programs and now it works perfectly. And this was all done remotely! I am located in Atlanta, GA.